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Best Western Hotel Carlos V

3 Stars Hotel

Address: Maestro Victoria, 5, Madrid, Spain

Average guest rating: 7.3 with 76 reviews

Hotel description

A classic, continental-style hotel, the Carlos V is set on a pedestrian street between Gran Vía and Puerta del Sol, in the very heart of Madrid. This central location makes this hotel the ideal setting for a sightseeing tour of the Spanish capital. The nearby Puerta del Sol is the city’s focal point, and from here you can easily walk to sights such as Plaza Mayor and the Royal Palace. In the other direction, you will quickly find 3 of the world’s most prestigious galleries. The elegant interior of this 19th-century building is an attraction in itself. Its classic decor includes chandeliers, precious dark woods and antique-style furnishings. On the rooftop you can look out over the city from the hotel’s comfortable sun terrace.

Hotel facilites and services

Main services

Luggage Storage, Heating, Safety Deposit Box, Elevator, Non-smoking Rooms, Newspapers, 24-hour Front Desk, Bar

Other services

Free Wi-Fi Internet Access Included, Wi-Fi / Wireless LAN, Fax/Photocopying, Tour Desk, Car Rental, Shoe Shine, Currency Exchange, Internet Services, Ironing Service, Dry Cleaning, Laundry, Airport Shuttle, Room Service

Food & Beverage

Our first floor cafe offers you an assorted breakfast buffet from 07:30 until 11:00, including a variety of fresh fruit, cold meat, juices, cereals, tea, coffee, hot chocolate and pastries. If you prefer, you can relax in our exclusive lounge-bar until 23:00.

Buffet breakfast is not included and costs EUR 9.63 per person.

Booking Terms

No deposit will be charged.

VAT is included. Service charge is included. City/tourist tax is not applicable.

Pets are not allowed.

Wireless internet is available in the entire hotel and is free of charge.

No parking available.

Cancellation Policy

If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

Child Policy

All children are welcome. One child under 12 years stays free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 16.05 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.